Order Policies

Simple terms. No surprises.

These are the basics for deposits, timing, revisions, pickup, and care.

40% deposit is due after the mockup is approved. The build starts after the deposit is received. The remaining balance is due at pickup.

Standard turnaround is 2–3 weeks. Priority scheduling is +$40 for 1–2 weeks and +$75 for within 1 week, subject to availability.

One reasonable revision round is included before final approval. Major redesigns or changes after painting begins may require a new quote.

Standard fulfillment is local pickup in Auburn. Delivery can be quoted separately depending on distance and availability.

Requests can be canceled before the deposit is paid. After materials are purchased or painting begins, the deposit is non-refundable.

Tables are sealed for normal use and occasional weather exposure, but they should not be stored outdoors permanently or left standing in water.

Customers are responsible for having permission to use submitted logos or artwork. Dye District may decline protected or copyrighted designs.

Report obvious workmanship issues promptly after pickup. Normal wear, misuse, impact damage, water damage, and later modifications are not covered.

Custom orders are made to order. Final price, deadline, and design are confirmed before the build begins.